Y Gwynedd Terms & Conditions Nobody really likes pages and pages of 'small print' with complicated jargon & hard to understand phrases. However sadly these days they are a fact of life. Here at Y Gwynedd we have done our best to keep it all to a minimum, but the following terms should be read & understood as by making a booking with us, you are agreeing to be bound by these terms and conditions.
Reservations To book a room, we must have credit card details. This shall include the card number, expiry date, start date (if applicable), issue number (if applicable), CVC code, billing postcode, house number, card holder name & issuing bank. The card shall be checked but we do NOT charge the card in advance unless it is classed as a High Value booking detailed below or there is a breach of the cancellation policy detailed below Please note, we no longer accept cheques.
Liability You shall be liable for any damage caused to any part of the hotel and grounds or equipment by yourself or any person invited by you or on your behalf. The hotel shall not accept liability in respect of any loss or damage to articles brought into the hotel or to vehicles left in the car park.
Cancellation & Curtailment All bookings (except special offers which have their own, stricter cancellation policies) are governed by the main hotel cancellation policy. Credit Card Secured Bookings In the event of a cancellation more than seven days in advance, the hotel will cancel the booking with no financial penalty providing notice is received at least seven days in advance of the first nights stay.
In the event of a cancellation less than seven days in advance, a charge equivalent to the total firsts nights booking shall be charged to the card on record as a cancellation fee. This means that if the stay was for (say) three nights, you would be charged for the first night only. However if the stay was for just one night, you would still be charged for the one night.
In the event of a ‘No Show’ (i.e. you fail to arrive for your booking without notifying us beforehand) the full amount of the stay shall be charged,
All Bookings Some periods require a minimum stay of two or three nights. If you cut your break short during one of these periods, you shall still be charged for the full minimum period. This means that if the stay was for (say) two nights and the minimum booking was two nights, even if you only stayed one night you would still be charged for two nights. Nobody likes to pay cancellation charges, particularly if the reason for cancelling is for some kind of emergency, so for this reason we STRONGLY advice taking out ADEQUATE TRAVEL INSURANCE to cover you for this unfortunate event.
Check In & Check Out Times Your room will be ready for you to check in to by 5.00pm. If you arrive earlier than this, we will try our best to accommodate but this cannot be guaranteed. Check out time is 10.30am on the day of departure. We will try and be flexible on this if you tell us and we can accommodate, however if you check out later than this but before 1.00pm we reserve the right to charge the equivalent of an extra half day's date. If you check out later than 1pm, you shall be charged for a full extra days stay.
Group and/or High Value bookings If you are booking for a group or the total value of your booking exceeds £1000, we reserve the right to charge a deposit at the time of booking equivalent to either a) 20% of the value of the booking or b) the cost of the first night's stay, whichever the greater. This does not affect our cancellation policy. If the booking is subsequently cancelled during the free cancellation period (if any), the deposit will be refunded to you back via your original payment method. Cancelled bookings outside of the free cancellation period (if any) shall not receive the deposit back, save for any difference between the value of the deposit and the cost of the cancellation charge.
Alcohol Any form of intoxicating liquor must not be brought onto the premises without prior consent of the management. A corkage may be charged in certain circumstances.
Smoking Since Monday, 2nd April 2007, the Smoking ban has come into force in in Wales. as such Y Gwynedd is now STRICTLY TOTALLY NON SMOKING VENUE. This INCLUDES all bedrooms and the entire building. It is illegal to smoke anywhere in the building. If you want a smoking bedroom, please DO NOT BOOK. All our bedrooms are strictly NON smoking rooms. They are all fitted with highly sensitive smoke detectors. If you smoke in a non smoking room, you shall be charged a non negotiable £100 per night supplement for deep cleaning etc. You might set off the fire alarm, may infringe the law and you may also be asked to leave the premises immediately.
Keys Please take good care of your room key. If you loose the key you shall be charged £50 towards our costs of doing so.
Ownership Y Gwynedd Inn is the trading name for Llanberis Leisure Ltd, who operate the accommodation side of the business. Llanberis Leisure Ltd is a registered company no 4617696. Registered Address: Office 6A, Popin Business Centre, South Way, Wembley, Middx, HA9 0HF. Vat No: 805 9050 40.
Y Gwynedd Diner & Y Gwynedd Bar are trading names for HG Food & Drink Ltd, who operate the Food and Drink side of the business. HG Food & Drink Ltd is a registered company no 11926668. Registered Address: 7 Gwel Y Llan, Caernarfon, Gwynedd, LL55 2SJ. Vat No: *Pending*